Love the entire experience! Frédéric has been very helpful from the moment we inquired to the night of our tour. We got a snapshot of what we can expect (the route + what we are going to see along the way), and it helps a lot to plan things around. We were even able to customize our pick-up and drop-off points. Worked pretty well for us after a long day of walking in the City. The tour itself was absolutely amazing. Paris during the holiday seasons is just magical. Glad we got to cruise around warm and cozy instead of walking in the cold. Totally worth it!